What Payment Methods Are Accepted?
We accept all payment methods available such as Credit Cards, Debit Cards, Bank Transfer, My.T Money, MCB Juice, Blink by Emtel etc.
What Shipping Methods Are Available?
We offer free delivery across Mauritius! So feel free to place your order anytime to get it delivered at your doorstep.
Do You Ship Internationally?
At the moment, we deliver only within Mauritius. But don’t worry – we’ve got you covered no matter where you are on the island!
How Long Will It Take To Get My Package?
Most orders will be delivered within 1-3 working days. You’ll receive a tracking number once your order is on its way, so you can follow it until it’s in your hands.
Is Shopping Online Secure?
Absolutely! Your transactions are processed through a secure checkout system. Plus, we monitor every order to ensure your peace of mind. If anything goes wrong, you can request an exchange within 3 days from your order delivery.
How Do I Place an Order?
It’s easy – just find the perfect piece, click “Add to Cart,” proceed to checkout, choose your payment method, and make your payment. We’ll handle the rest!
Can I Cancel or Change My Order?
Sure, you can cancel or change your order until its processed by our team. After that only exchanges are allowed as per our policy.
Do I Need an Account to Order?
Yes, creating an account helps you track orders and manage your purchases more easily.
How Can I Track My Order?
You’ll get an email with a tracking link after your order ships. You can also check the status anytime in your account dashboard.
How Can I Exchange a Product?
If you’re not happy with your product, just raise an exchange request within 3 days and make sure to keep the product in its original condition with all packing and tags in place. Exchanges are subject to acceptance.
What Should I Do If I Have an Issue with My Order?
Reach out to our support team directly via your dashboard. We’re here to help make it right!
Do you deliver in Rodriguez also?
Sorry, at present we dont have the team to facilitate delivery in Rodriguez but we are working actively towards it and soon we will be able to serve you. Thanks for your patience.